Terms and conditions

1. Who we are

The service is provided by a NATURAL PERSON [NAME, SURNAME, INDIVIDUAL ACTIVITY CERTIFICATE NO., ADDRESS], email [EMAIL]. This person is also the controller of your personal data.

2. What the service is

Jivaline is for entertainment and self-reflection, based on the Vedic astrology tradition. Your line is calculated from your date, time and place of birth using the tradition’s rules and the real positions of celestial bodies (planet positions — astronomy-engine, whose accuracy has been verified against NASA JPL ephemerides). We describe the Saturn return according to Western astrology and say so next to it.

It is neither a prediction nor advice on health, money, law, relationships or any other decisions. The descriptions are written in the tradition’s frame (“The tradition associates this period with…”) and promise no events.

Place data — GeoNames (geonames.org), licence CC BY 4.0.

3. A tradition, not science

It is a tradition, not science. The line shows what the tradition says about your periods. We do not promise that it will come true: compare it with your own past and decide for yourself.

4. What data we collect

To calculate your line:

• your date and place of birth (Vilnius unless you choose a place), your time of birth or part of the day (if you give it) and how you know the time;
• the chosen tradition school (B. V. Raman unless you choose another).

Your answers to three questions before the free line: the most important area of life, one life event (type, month and year) and how you know your time of birth. Each question can be skipped.

On the line page — only what you enter yourself: changes to your birth details and to your most important area of life, life events marked in “Your past” (type, month or year and how precisely you remember; illnesses and operations — only on your own line and ONLY with a separate explicit consent) and “Did it match?” answers about past stretches.

When you compare schools or the time of birth by your events — a summary of the latest comparison (percentages, a time range) and how many times it was calculated with different events or schools (each further time is checked more strictly); if you choose a time worked out from the events (the “Work out your time of birth” page) — that time and its range, and when you answer which of two lines is yours — whether the line was then calculated with such a time. The time of birth you gave stays as you entered it.

After purchase — only if you answer (all questions are optional):

• your exact time of birth and its source; up to 10 life events (type, month and year); your hardest and your best period;
• a personality test (10 statements); your answer on which of two lines is yours (the other belongs to a made-up person of the same age, calculated from a random date); how much you believe in astrology (1–5);
• ratings of the last 10 years; occupation or field, education, marital status and number of children, moves (country and year), big financial changes (type and year), which hand you write with, how much you sleep and your daily rhythm (morning or evening person);
• illnesses and operations (type and year only) — ONLY with a separate explicit consent;
• monthly “how did it go?” ratings — only if you agree to receive that question.

When buying — your email and billing country and city (from Stripe). Payment data is handled by Stripe; we never see your card details.

When signing up and signing in — your email and password. We store the password only as a one-way hash (PBKDF2): we do not know the password itself and cannot recover it. When signing up, you confirm your email with a link we send you; we send such a link if you forget your password, too. Failed sign-in attempts are counted so that passwords cannot be guessed: we store only a hash of the email address and the time (not your IP address). When signing up, you tick a box (never ticked in advance) confirming that you are 14 or older and agree to these terms; without that tick no account is created. When buying, you confirm that you are 18 or older. We record each consent with the date and the version of the terms.

Visit data: when you last visited and how many times, the country and city you visit from (determined by Cloudflare from your IP address; we store only the country and city, not the IP address), where you came from (the referring website or an ad tag) and which steps you completed (e.g. “answered the 3 questions”, “started payment”). Home page visits are counted only in an overall summary — without any identifier.

Bot protection: the analysis, registration and password reminder forms use Cloudflare Turnstile. It checks that a person is filling in the form and processes your IP address and technical browser data to do so. We do not store this data.

Visit statistics: Cloudflare Web Analytics counts page views and measures speed without cookies. It does not identify visitors or store IP addresses.

Error log: when a page fails, we record the error text, the page address (without the query part) and the time — with no account, email or IP address. We delete these records after 30 days.

Without an account or a package — when you first opened the line page: the hour the line stays open without an account is counted from then (see section 8).

Consents: when and which consent you gave or withdrew, with the version of these terms.

In a family package — the partner’s and children’s details entered by the parents (see section 11).

If you write a review (see section 16): its text, topic and date, your first name and the first letter of your surname (as you enter them), the note “Received the package for free or at a large discount” if you got your package without paying or at a large discount, and if you tick them, also your age group, city, package, one of your events with the stretch of your line around it, and the numbers of your “Did it match?” answers on the day of the review; also your consent to publish it, the review’s status (waiting, published or not published), the reason for a rejection or removal, and the dates.

Reviews from Google and Facebook (see section 16): the author’s name as shown at the source (on this site we show only the first name and the first letter of the surname), the text of the review, its date, the rating or recommendation and, where we have it, a link to the original. We take this data from the public review; we collect no other data about these people.

What we do not collect: your address, phone number, bank details (only Stripe sees them), photos or diagnoses. Your name and surname are optional — a nickname is enough.

5. Why we collect it

• To provide the service — to calculate and show your line, keep it saved and unlock the descriptions you buy. Your answers to the 3 questions before the free line tailor the content to you: your chosen area gets the first paragraph of the descriptions (when there is something to say about it for that period), your event becomes a pin on your line, and how you know your time of birth decides how precisely dates are given (if you entered an exact time). Until you sign up or have a package, we record when you first opened the line page — the hour the line stays open without an account is counted from then (see section 8).
• For research — to test whether astrology’s claims match people’s real events: whether “harder” stretches match truly hard periods, whether events coincide with stretches, whether people recognise their own line more often than chance would allow, and whether monthly “forecasts” recorded in advance come true. Each question has a written research purpose; we collect only what that purpose needs.
• To improve the service — to understand which texts and features are useful (e.g. how many people reach each step).
• For reviews — to publish your review on the “Reviews” page and on the home page, so that other visitors can see what people write about Jivaline and their line (see section 16). We copy reviews from Google and Facebook for the same purpose. We do not use reviews for the research and do not show them outside this site.
• For accounting — purchase records are kept as the law requires.

6. Legal basis

For the service — contract (GDPR Art. 6(1)(b)). For the research and optional questions — your consent (GDPR Art. 6(1)(a)): you give it by agreeing to these terms (see section 7), and if you do not want your answers used, you can skip the questions or delete your account on the “My account” page. For health data — a separate explicit consent (GDPR Art. 9(2)(a)). For accounting — legal obligation (GDPR Art. 6(1)(c)). For the visit summary and statistics, bot protection, the error log and service improvement — legitimate interest (GDPR Art. 6(1)(f)). For publishing a review — your separate consent (GDPR Art. 6(1)(a)): you give it by ticking a box (never ticked in advance) in the review form and withdraw it by deleting the review. We do not publish health details in reviews. For copying and showing reviews from Google and Facebook — legitimate interest (GDPR Art. 6(1)(f)): to show visitors, accurately and without selection, what people say about Jivaline in public; if you are the author of such a review, you can object, and we will then delete it (see section 10).

7. How we use data for research

By agreeing to these terms, you agree that your de-identified answers to the questions, the events you mark and your birth details (with the birth place coordinates rounded) are used for the research that checks whether astrology matches real life events. Health data (illnesses and operations) is used for the research only with a separate explicit consent, and children’s birth details only with a separate parental consent.

Answering the questions is optional — the line works without them. If you do not want your answers used for the research, skip the questions or delete your account on the “My account” page. If you previously opted out of the research separately, we respect that.

For research, data is de-identified: no email, name or account number, a random code instead, and birth place coordinates are rounded. Only aggregate results are published — never an individual person’s data. We do not sell data or pass it on for advertising.

8. How long we keep it

We keep your data for as long as your account exists. You can delete your account at any time on the “My account” page: the data is deleted immediately, and from backups within [30] days. If you have not signed up with an email and have no package (a guest account), the line is open without an account for 1 hour from when you first open the line page; this time is kept on the server and does not restart when you reload the page. If you have already paid for a package and the payment is still being confirmed, the hour does not apply. When the hour is up, we no longer show the line or its data in this browser, and entering your birth details again does not start a new hour. Your line, answers and marked events stay saved — we do not delete them when the hour ends: sign up or sign in from this browser and you open them again. The guest session cookie in this browser is valid for 180 days and is not extended; once it expires or you clear your cookies, the guest account’s data no longer joins an account you create or open in this browser. De-identified research data may remain in research summaries. Purchase records (without email) are kept for as long as accounting law requires. We keep a review until you delete it or your account; a rejected review, or one we removed, is deleted together with its reason after 30 days. We delete a review copied from Google or Facebook when its author asks us to, when we learn that it has been deleted at the source, or when we copied it incorrectly. A review copied from Google or Facebook that we have taken down is deleted after 30 days.

9. Who we share it with

Only with service providers without whom the service would not work: Cloudflare, Inc. (hosting, database, bot protection and visit statistics), Stripe (payments; as the merchant of record for purchases, Stripe itself processes the buyer’s name, address and tax details), [EMAIL SENDING COMPANY] (email confirmation, password change and monthly emails). Where data is processed outside the EU, the EU standard contractual clauses or the EU–US Data Privacy Framework apply. Fonts are served from our own server — your browser does not contact third-party font servers; we use no advertising trackers.

10. Your rights

You can access your data and get a copy of it (on the “My account” page — a JSON file), correct it (in “My details”), delete it (on the “My account” page), withdraw separate consents (for health data and the monthly question — where you gave them; for the research — see section 7), and restrict or object to its processing. Please send questions and requests to [EMAIL]. You can lodge a complaint with the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt) or your local supervisory authority. You withdraw your consent to publish a review by deleting it (see section 16). If we copied your review from Google or Facebook, you can object to us showing it: write to [EMAIL] and we will delete it.

11. Age and children

You can create an account from age 14 and buy from age 18: you confirm this when signing up and when buying. We do not ask anyone under 18 about health (illnesses, operations). The “Health and energy” section and timeline row and the descriptions for that area appear only on your own line and only from age 18: partners’ and children’s lines do not have them, and the area is not offered among the 3 questions or in “My details” to anyone under 18. The “Money in your chart” section appears only on the lines of people aged 18 or over, and its periods are counted from the 18th birthday. The “Saturn span and return” section also appears only on the lines of people aged 18 or over, and we do not describe the parts of the long Saturn span that ended before the 18th birthday. The “Birthday years” section also appears only on the lines of people aged 18 or over and describes only the years from the 18th to the 90th birthday, and we show the birthday-year words about the body, well-being and saving strength only on your own line, in the opened “Health and energy” section. The “Turning points in the last 5 years” section appears on every line, but in its “Do you recognise this?” lines we mention the possibilities of work and relationships only for turning points that began once the person was 16 or older, and for the start of a major period before age 12 we keep only the question “Do you recognise this?” itself. In a family package, parents may enter their children’s name or nickname and birth details; we never ask children any questions, and their birth details are used for research only with a separate parental consent. On a child’s line, parents may mark life events — without relationship, parenthood and health events. You are the one who enters your partner’s details, so please do so only when you know your partner does not object. Reviews can be written only from age 18.

12. Which psychological and marketing methods we use

We will say it openly: this site uses well-known psychological and marketing methods. Their aim is for more people to take an interest in their line and buy a package. We use them honestly: we do not mislead and we do not pressure. Here they are and how we use them:

• Reciprocity — we give part of the line for free: 5 years back and 2 months ahead (every week and day, with their colours, and also the health and money periods, the long Saturn span and the Saturn return that overlap them), the descriptions of the stretches of the last 5 years and of your current stretch, the “About you” section, the birth-chart statements of the “Money in your chart” section and the current and the last 5 birthday years. With a time of birth known to within ±60 minutes, we also show, for free, the starts of the periods and sub-periods in the last 5 years (the “Turning points in the last 5 years” section). We know that people who have already been given something of value are more willing to buy.
• The IKEA effect — before the free line we ask 3 questions, and each one can be skipped. People value more what they helped to create. The answers here are not just for show — they really change the result: your chosen area gets the first paragraph of the descriptions (when there is something to say about it for that period), your event becomes a pin on your line, and how you know your time of birth decides how precisely dates are given (if you entered an exact time).
• The Barnum (Forer) effect — as in all astrology, the traditional descriptions, the portrait by the Moon’s sign and the tentative “Do you recognise this?” statements (the ones about your current stretch, the stretches of the last 5 years, the past health and money periods and the past Saturn return that overlap the last 5 years, and about the last 5 birthday years, e.g. “Many people feel at such a time that they need more strength than usual”, and about the starts of the periods and sub-periods in the last 5 years, e.g. “At such a boundary many people feel as if they are between two chapters”, are free), the long Saturn span sentence “many people take on more responsibility then”, the turning-point sentence “modern authors call the start of a major period a new chapter of life” and the birthday-year area sentences, e.g. “the tradition links the year with home and inner peace” (they are the same for everyone whose year has the same area), are made of general, warm statements in which almost anyone recognises themselves, so they can feel very personal. We suggest reading these texts as the tradition’s picture, not as an assessment of your character or a forecast. Psychologist Bertram Forer described this effect in 1948: his students rated the accuracy of their “personal” profiles 4.3 out of 5 on average, even though everyone had received the same text, pieced together from horoscope sentences.
• The Zeigarnik effect — an unfinished story makes us want to finish it. So we do show the locked past and the further future, but only blurred: it is your real line, while its weeks, days and the descriptions of other stretches stay locked. Without a package the timeline opens in the “Whole life” view, so you can see straight away which part of the line is locked. The names of locked stretches promise no events.
• The curiosity gap — about the locked future we state only real summary facts from your line: how many stretches of each kind begin in the locked part within the next 12 months (or within 5 years, if none begins in those 12 months) and, if the time of birth or at least the part of the day is known, roughly how soon the next easier stretch begins. Our home page also shows how many easier stretches there are up to age 90 and how long the longest one lasts (its start date only when it falls in the open part). We mark the real brightest spots of the locked part with 🔒 pins and the date without the year, e.g. “around early November 20xx”. Of the health and money periods that begin in the locked part, we show only the start of the nearest one of each kind, without the year (with a birth time known to ±5 minutes — the month, to ±30–60 minutes — the part of the year), e.g. “The next time the tradition regards as more favourable for income begins in March 20xx”, and for a period that has already begun or begins in the opened part but ends in the locked part — its end without the year as well. In the “Saturn span and return” section we show from the locked part only one date, without the year (the month): if the long Saturn span has already begun or begins in the opened part but ends in the locked part — its end; otherwise, if this is so for the Saturn return — the end of the return; otherwise — the start of the nearest span or return that begins in the locked part, e.g. “The next long Saturn span begins in July 20xx”; we do not show any other dates or themes of the span or the return from the locked part. In the “Birthday years” section we show from the locked years only the start (the date, and with a birth time known to ±5 minutes also the time, since it is a birthday anyway) and the area of the nearest locked coming birthday year, e.g. “The year from the 44th birthday begins on 1 July 2027; its area is the ninth house from the rising sign at birth”, and in the opened “Health and energy” section — the start of that same year with the words about the body and well-being or about saving strength, if its area is the first or the eighth house; we do not show its year point or other sentences, or any other locked birthday years. We show no other exact dates, weeks, days or descriptions — a package opens them.
• Vivid pin names (curiosity and the Zeigarnik effect) — we give the brightest spots of your line vivid names: “Strongest spot”, “Peak of the money row in 12 months”, “Peak period in the money row”, “Most favourable career period”, “Brightest period for love”. We know that such a name next to a locked spot sparks curiosity and the wish to open it. The names say only what your line shows: on the home page and in the “12 months” view of the timeline, the pins “Strongest spot” and “Peak of the money row in 12 months” mark the weeks when the overall row or the money row rises highest in those 12 months, and in the “5 years” and “Whole life” views the violet pins mark the half-years in the rest of life when the money, career or love row rises highest (we show the violet pins only when the time of birth or at least the part of the day is known; children’s lines have neither them nor the money pin).
• The endowment effect — we write “Your line is already calculated”. This is true: a package does not recalculate the line, it only opens it.
• Loss aversion and urgency — until you sign up or have a package, the line is open for 1 hour from when you first open the line page, and above the line we show a real timer of how much time is left (an amber banner for the last 10 minutes). The server keeps the time, so reloading the page does not restart the timer. We know that people are more willing to sign up as time runs out. When the hour is up, the line closes, but your line, answers and events stay saved and are not deleted: sign up from this browser and you open them again. Signing up is free.
• Framing — we also show the price per week of life or per family member. The numbers are always real and calculated from the same prices (e.g. “Whole life” — €99.99 / 4,696 weeks ≈ 2.1 cents; family 2+2 — €62.50 per person).
• Anchoring — we show the most expensive personal package (“Whole life”) first, so the others seem more affordable. All packages are real and can be bought.
• Sales and crossed-out prices (anchoring and a real deadline) — sometimes we sell a package for less for a while. We set the start and the end of a sale in advance, and once a sale has started we never move or extend its end. During a sale we show the regular price crossed out next to the sale price — the price that applies automatically when the sale ends. We know that a higher crossed-out price makes the sale price look more attractive, and that a deadline encourages people to decide sooner. If the regular price has not been charged in the 30 days before the sale, we say next to it from when it applies (e.g. “Regular price from 1 December”) and never call it a former price. Between sales of the same package the regular price applies for at least 30 days. We end a sale early only in exceptional cases (for example, to correct an error). We do not count down to the end of a sale with a timer or write “X hours left”. A sale is running now: “One year” — €19.99 (regular price €27.99), “5 years” — €39.99 (regular price €55.99), “Whole life” — €99.99 (regular price €139.99), “Family: 2 adults + 1 child” — €199.99 (regular price €279.99), “Family: 2 adults + 2 children” — €249.99 (regular price €349.99). It runs until 30 November 2026 inclusive (Lithuanian time), and from 00:00 on 1 December 2026 the regular prices apply automatically.
• The decoy effect — the “One year” package (€19.99) is shown next to “5 years” (€39.99): for €20.00 more you get five times as much time, so the 5-year package looks more worthwhile. Likewise, the family 2+1 package (€199.99) is shown next to 2+2 (€249.99). All packages are real and can be bought.
• The compromise effect — people often choose the middle option; the middle personal package is “5 years”. All packages are real and can be bought.
• Recommendation — we mark the “Whole life” package with a “Recommended” label and highlight it in gold. This is our own recommendation: it opens the whole line and all descriptions, and the price per week of life is lowest there. It is not a sign of popularity or of what other buyers chose.
• Social proof — on the “Reviews” page and on the home page, once at least three reviews in that language have been approved, we show what people write about Jivaline and their line (until then, that we are still collecting reviews). We know that other people’s experience helps others decide. So that this does not mislead: we show only real reviews — written through the form by people signed in to an account with their own line, or copied unchanged from Google and Facebook (with the source shown); we show all approved reviews, critical ones too, newest first, and on the home page the three newest, not hand-picked ones; from Google and Facebook we copy all new reviews, not only the favourable ones; we review waiting reviews in order; we do not edit the text; we take the “Did it match?” counts and the package from the person’s own account on the day of the review; we give nothing for reviews, and if a package was received for free or at a large discount, the review says so (see section 16). Reviews are other people’s experience, not a promise that it will be the same for you.
• Famous people as examples (the halo effect and curiosity) — on the home page we show the lines of a few famous people: they catch attention, and a famous name makes an impression. So that this does not mislead: we show all of the events we selected for them, including the ones that do not match, with the tone the line gives; we say that this is an illustration, not proof, and that we show them exactly as calculated — matches and mismatches alike; and we state that these people have no connection with the site.
• The authority effect — we write “Planet positions — astronomy-engine, whose accuracy has been verified against NASA JPL ephemerides” and that the descriptions are based on 13 sources. This is true, but precise astronomy does not mean that astrology works, so right next to it we say that this is a tradition, not a prediction.
• Mental imagery and storytelling — on the home page we show an example life line: a made-up character (Emma) and her made-up events with icons (a first job, a wedding, a first million and so on). The line draws itself and the events appear one by one, so that it is easier to picture your own. We say that the character and the events are made up; the dates were chosen in advance, and the tones are the ones the line gives, not adjusted. In the future we show only what your line shows too — the tradition’s tone (e.g. “next longer easier time”), no events. It is not a promise that this will happen to you.
• The incidental-similarity effect (a shared birthday) — in “About you” we show which famous people were born on the same day (data — Wikidata). We know such a coincidence sparks curiosity and a sense of closeness. Next to it we say that it is only a coincidence and does not mean that lives are alike.
• Openness about limits (a two-sided message) — next to the line we say what it does not promise: it is the tradition’s view, not a prediction, and dates can shift. We know such openness builds trust, so we write only what is true.

What we never do: artificial urgency (fake timers, countdowns next to prices, or timers that threaten to delete your data), stoking the fear of missing out (FOMO), fake “former” prices (we never call a price that has not been charged yet a former price — next to such a crossed-out price we say from when it applies), “regular” prices that will not really apply, extended sales and fake discounts, fake reviews and badges (“most popular”), pre-ticked consents, hidden fees, making it hard to opt out, or scare tactics.

13. Prices and payment

Packages and prices (final, including VAT where applicable):

• One year — €19.99 (sale until 30 November 2026 inclusive, Lithuanian time; regular price €27.99)
• 5 years — €39.99 (sale until 30 November 2026 inclusive, Lithuanian time; regular price €55.99)
• Whole life — €99.99 (sale until 30 November 2026 inclusive, Lithuanian time; regular price €139.99)
• Family: 2 adults + 1 child — €199.99 (sale until 30 November 2026 inclusive, Lithuanian time; regular price €279.99)
• Family: 2 adults + 2 children — €249.99 (sale until 30 November 2026 inclusive, Lithuanian time; regular price €349.99)

You pay the price that applies when you start the payment (press “Pay”): if the price changed while the page was open (for example, a sale ended), the payment does not start — reload the page to see the new amount.

A discount code (if you have one) applies on top — including to a sale price; the price shown before you pay is final.

A bigger package later: what you have already paid for smaller packages (minus any refunds) is credited if the new package includes them — “Whole life” includes all packages for the same line, “5 years” includes a “One year” that is still running (an expired “One year” is not credited), the family packages include the packages for your own line, and 2+2 also includes the 2+1 package. You pay the difference, but no less than €0.50 (the smallest amount Stripe accepts). A discount code applies to the amount you pay. Earlier packages stay valid; if the money for the bigger package is refunded, the earlier one remains.

“One year” opens the 12 months from the day of purchase: the weeks, days and descriptions of stretches; “5 years” — the 5 years from the day of purchase; “Whole life” — the whole line from birth to age 90. The opened part of packages already bought does not change. For free you always see 5 years back and 2 months ahead from today, the descriptions of those 5 years and of your current stretch, the “About you” section, the birth-chart statements of the “Money in your chart” section and the health and money periods, the long Saturn span and the Saturn return that overlap those 5 years and 2 months (we show their start even when it is earlier), and in the “Birthday years” section — the current and the last 5 birthday years, plus the start and the area of the next one. With a time of birth known to within ±60 minutes, the “Turning points in the last 5 years” section shows, for free, when new periods and sub-periods began in those 5 years; packages do not change this section. Packages also open the health and money periods, the long Saturn span and the Saturn return of their time. In the “Birthday years” section, the “One year” package opens the next birthday year after the purchase and “5 years” the next five; in addition, while their 12 months or 5 years from the day of purchase last, and until the first birthday after that, they always open the year after the current one too. “Whole life” and the family packages open all years from the 18th to the 90th birthday. Family packages include 3 or 4 “Whole life” lines.

Purchases are sold and payments collected by Stripe as the merchant of record: Stripe calculates and pays VAT, issues the receipt and handles payment disputes. Prices on the site are final and include all taxes. The service is digital content provided immediately after payment. Before paying, you expressly agree that the content is provided immediately and confirm that you will then no longer be able to use the right to withdraw from the contract. The right of withdrawal and its exceptions for digital content are governed by the Civil Code of the Republic of Lithuania [EXACT TEXT TO BE PREPARED BY A LAWYER].

Once a package is unlocked, the service has been provided, so the money paid for it is not refunded, and a credited amount is never paid out as money. If a package did not open because of an error, the service was not provided — then we will unlock it or refund the money.

If a payment failed or an error occurred, please write to [EMAIL]. If money is refunded, the package is revoked.

14. Liability

The line and the descriptions are an interpretation of a tradition, for entertainment and self-reflection. Responsibility for decisions made on the basis of them rests with you. Without your time of birth, stretch dates can shift by as much as several years — this is also stated next to the line.

15. Cookies

We use only strictly necessary cookies, so there is no consent banner:

• gl_sesija — the session cookie (so your line stays saved and sign-in works); valid for up to 180 days and not extended; only its hash is stored in our database;
• gl_kalba — your chosen language (only if you change it); 1 year;
• gl_sveikata — only if you open the “Health and energy” section: so that it stays open in this browser until you hide it (only the opened lines’ numbers and creation times are stored); 1 year;
• gl_admin — for the administrator only (admin panel sign-in); 8 hours.

When you open the website’s main address and have not chosen a language yet, we choose the language based on your country, which Cloudflare determines from your IP address, and on your browser language; we do not store your IP address for this.

We use no analytics or advertising cookies; visit statistics work without cookies (see section 4).

16. Reviews

1. You can write a review only when signed in to your account that holds your own line, and only from age 18. Reviews are written only through the form on the line page; one review per account. We do not publish reviews sent by email or in messages, and from other websites we copy only public reviews from Google and Facebook, as described in point 8. We never write reviews ourselves or ask anyone else to write them for us. Reviews are not written by the owner of Jivaline, their family members, employees or testers.

2. How we check: we accept a review only from a signed-in account with a confirmed email address that holds its owner’s line. We take the package, the chosen event and the numbers of “Did it match?” answers from the account ourselves — they cannot be typed in or changed. We cannot check whether the text matches your experience: these are your words.

3. What we show: always — your text, the topic, the date of the review and your first name with the first letter of your surname (as you enter them in the form), and, if you received your package for free or at a large discount, that note (see point 6); only if you tick them — your age group (e.g. 35–44, worked out from your date of birth), your city (if you enter it), your package, one of your events (its type, month and year) with the stretch of your line around it (its tone and years), and the numbers of your “Did it match?” answers (it matched, not sure, it did not) as they were on the day of the review. We show the event and the stretch only when the time of birth or at least the part of the day is known. We never show your email address, your date, time or place of birth, illnesses or operations, the birth of a child or the loss of someone close, or other people’s lines and their events.

4. How we moderate: a review is published only after we approve it; we review waiting reviews in order, oldest first. We reject it, or remove it later, only if its text, name or city contains other people’s personal data, health details, insults, advertising or links, if it claims that the line tells the future, heals or ensures a result, or if it cannot be understood or is in another language — never because it is critical or negative. At the author’s own request we delete the review. We do not edit the text: if something has to change, we reject the review and tell you why, and you can write a new one. You can report an unsuitable review to [EMAIL].

5. How we show reviews: on the “Reviews” page — all approved reviews, newest first, once there are at least three in that language (until then we show that we are still collecting reviews); on the home page — the three newest, once at least three have been approved. Reviews are shown in the language they were written in. We do not select reviews by how favourable they are.

6. We give nothing for reviews — no discounts, packages or any other benefit, and whether you write one changes nothing in your line. If you received your package for free or at a large discount (e.g. as a gift, with a code that left less than half the price to pay, or if your money was refunded), the review always says “Received the package for free or at a large discount”, or, if you show the package, “received for free or at a large discount” next to its name — also if this happens after the review was published. The label means that you received at least one package for your line this way, not necessarily the one whose name is shown.

7. You can delete your review at any time on the line page or on the “My account” page — it disappears from the site at once. If you delete your account, your review is deleted too.

8. Reviews from Google and Facebook. We also copy to this site the public reviews of Jivaline that people post on Google or Facebook. Each one shows its source (Google or Facebook) and, where we have it, a link to the original. We copy the text, the rating (the number of stars on Google or the recommendation on Facebook) and the date unchanged; of the author’s name we show only the first name and the first letter of the surname. We copy all new reviews of Jivaline, favourable and critical alike — not only the positive ones. They are shown together with the others by their date at the source and count towards the three reviews from which we start showing them (see point 5). We give nothing for them. We cannot see these authors’ accounts or purchases, so we cannot check whether they used Jivaline, and their reviews show no package, no events and no “Did it match?” answers. We delete such a review at its author’s request (write to [EMAIL]), when we learn that it has been deleted at the source, or when we copied it incorrectly (we then copy it again exactly as in the original), and we take it down only if it contains anything we reject reviews for (see point 4) — never because it is critical or negative.

17. Changes and contact

We notify you of significant changes to these terms by email and ask you to agree to the new version. Every consent is recorded with the version of the terms in force at the time (now — 2026-11-10). Questions — [EMAIL].